TURN AROUND – All items are handmade to order. Please allow 4-6 weeks for your item to be created. If your purchase is urgent and required by a certain date please get in touch and we will see if we can arrange this for you. This time period also applies to payment plans, we don’t start work on your creation until payment is complete
If after receiving your purchase you should discover you’re not happy with it, you can return it recorded delivery (as it will have been posted to you) within 7 days and we will reimburse you with a full refund. PLEASE NOTE: Refund will not include postage. And the item must be returned undamaged.
Payments are via Paypal, You won’t need to have a paypal account in order to use their secure service. Payment to be received before postage, including custom orders
We have two flat rates at £3.50 & £6.50 dependent on the weight of the item. i.e, most items are set at the £3.50 rate, but the more heavier items such as the giant knitted throws are set at the £6.50 rate. These are recorded delivery, which will require a signature. Postage applies to UK delivery only. Please contact us for a quote if you live outside of the UK
DELIVERY Please allow 28 days for delivery, once your order has been dispatched as per Royal Mail or other courier delivery times